Returns & Exchanges
Hassle-free returns within 2 days. We make it easy to return or exchange your order.
Quick Return Process
Follow these simple steps to return your order
Contact Us
Call or WhatsApp us within 2 days of delivery with your order number
Get Approval
We'll verify your request and provide return instructions
Pack & Send
Pack the item securely and send via our recommended courier
Get Refund
Receive refund within 3-5 business days to your original payment method
Return Policy
Time Limit
Returns must be initiated within 2 days of delivery. This ensures we can process your return quickly and efficiently.
Condition Requirements
- Item must be unused and in original condition
- Original packaging and tags must be intact
- No damage, stains, or signs of wear
- Personalized or custom items cannot be returned
Refund Methods
Refunds will be processed to your original payment method:
Return Reasons
Select your return reason:
Important Notes
- • Return shipping costs are borne by the customer unless the return is due to our error
- • Refunds are processed within 3-5 business days after receiving the returned item
- • Original shipping charges are non-refundable
- • We reserve the right to refuse returns that don't meet our policy requirements
Need Help with Returns?
Contact our customer service team for assistance
Call Us
+923001234567
Mon-Fri: 9AM - 6PM
Email Us
info@coolsipster.com
We reply within 2 hours
Visit Us
123 Main St, Anytown, USA
Anytown, CA
Your Consumer Rights in Pakistan
In accordance with the Consumer Protection Act, 2005, you have the following rights:
Right to Safety
Receive products that meet safety standards and are free from defects
Right to Information
Access accurate and complete information about products and services
Right to Choice
Select from a variety of products at competitive prices
Right to Redress
Seek compensation for faulty products or unsatisfactory services